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DT
Dealer
Nov 12, 2023
update Nov 2023 - The car I bought from this garage was due it's first MOT with me yesterday. No surprise - it failed on three major faults of excessive wear. This car was given a glowing MOT report with no faults at all one year ago, in that year, it has been driven less than 2000 miles and all of a sudden it has three major faults. I am sure I don't need to point out the obvious but I will anyway that clearly MOT's from this garage or whoever they get to do them, are not worth the paper that they are written on. Will be contacting the DVSA to raise concerns. Also going to raise concerns with Trading Standards.
I purchased a vehicle from Central Scotland Car Sales using Zuto Finance on 24th October 2022. It was promised that all their vehicles were of good quality used stock. The vehicle came with a two month initial warranty from the garage which is Central Scotland Car Sales. During the first two months, the vehicle had to be returned to the garage twice – once for a noise coming from the brakes and secondly for an electrical issue which caused the rear wiper to stop functioning. Everything seemed to be going well for the first couple of months however not long after the two month warranty had expired, it became clear that this vehicle was not as good as it had first appeared. All four tyres on the vehicle were cracking very badly at the edges and for safety reasons, all four tyres were replaced at a cost of £300 on February 28th 2023 which was the first time I was able to raise money to afford to replace all four tyres. The rear wiper began to malfunction again and come on as soon as you turned the ignition on. The Bluetooth has stopped working. The odometer is constantly flashing the mileage. It wouldn't start at all on a few occasions and the message was warning of low fuel although the vehicle was just filled up. The car let me down on several occasions with a flat battery that just would not recharge or hold any kind of charge at all. I had to spend the amount of £120 on a new battery for the car. In less than six months of owning this “quality used car”, I have had to pay out the total sum of £650 in new tyres, new battery, diagnostics and wiring repairs (which were meant to have been fixed the first time within the two month warranty). There was also too much oil in the engine which had to be drained off. The vehicle has a faulty CTM module/Telematic Module which the finance company claim is a matter of general wear and tear, however electrical issues were highlighted on the vehicle within two months of owning the car and this matter has not been resolved or fixed. I reached out separately to Central Car Sales Scotland via their Facebook page enquiring if they had been made aware of these issues in case the finance company had not advised them. My message was ignored therefore I have decided to leave reviews of my experience.