Happier Finance Ltd t/a Happier Cars

This company is very helpful when they want your money, but the after sales service is non existent. We have purchased a 2016 Mondeo from Happier Cars and had it delivered as we couldn't make our way up to them. On the day the delivery was scheduled they kept saying it will be little later when we called but said it will be delivered before the end of the day. It wasn't, they didn't call to let us know. We had to call them to be told that they can't deliver on that day anymore and that it will be delivered the next day. They apologised and said that they will top-up the tank. We have received the car with 40 miles worth of diesel!! The listing itself was not correct either. Car was listed with features it doesn't have. Blind spot mirrors, adaptive cruise control, airbags in rear seat-belts are all missing. The car was listed without showing or listing any issues so that's what we assumed. A car with no faults. The car was delivered with Tyre Pressure Sensor malfunction. Upon contacting one of their staff over Whatsapp (Richard I believe) he suggested we put some air in the tyres which we did, but the fault remained, which made sense as the fault said MALFUNCTION not LOW PRESSURE. After few back and forth messages they agreed to pay to have this issue fixed and asked me to take the car to any tyre shop like Halfords. I went out to 3 different places and got 3 quotes including one from Halfords. 3 of the sensors are dead and one is low battery. But apparently all 3 quotes were too high and they refused all of them. I suggested they find a place that will do it for a price they agree with. I have wasted my time driving around getting quotes which wasn't even my responsibility. They should have fixed the issue before driving it to us. Or the listing should have mentioned this fault. And that was the end of any communication. The chap I was originally trying to resolve the issue has ignored my messages and the told me he's on holiday. I tried phoning the company number of times, every time ended up in their mailbox which was full so could not even leave a message. Emails are just bouncing back. If you are thinking about purchasing car from Happier Cars I urge you to view the car in person and check that everything is correct and as advertised. Or even safer, don't buy from them!!!!

I am a victim of these scammers. They sold my car and I never got paid. Now they are telling me that business is liquidation, which I don't believe it is. I suggest all of us, who's being a victim of this criminals to report this to ActionFraud website, more of us report this, more chances Police will pay attention and act. For most of us this money is a sweat, hardworking savings and loss of it ruins our lives and families. ALL VICTIMS - PLEASE ACT NOW!!!