Parks Renault/Dacia East Kilbride

Just had the sales manager for Parks of Hamilton Renault East Kilbride calling us threatening legal action because we put our negative experience up on reviews & social media. Everything on the reviews was the truth & we have proof. Apparently we were 'accepting' of their ridiculous offer for our car which we handed back after CONSTANT issues from the 1st week we had it. More like..... we had no option other than keep an unsafe car. Wow, they really are a shocking company!! They just keep delivering that diabolical service! The sales manager basically just called to shout at us, try to belittle us & puff his chest out. They are bullies. Nasty, unhelpful & don't believe anything you say. Horrible horrible place. Oh and just to add. When we called the head office to tell them all the problems & make a complaint. The lady who took the call didn't realise she hadn't pressed mute & we heard the woman she asked what to do with this complaint. The reply was "Just tell them anything to get them off the phone" They are nice as pie when they're selling you a car which most of their good reviews are from but if there's any issues with your newly purchased car......... they are nasty & horrible!!

If I could give a no star review I would!!! Sold us a faulty unsafe car constant issues from first week of having it. Engine management light, suspension problems, car cuts out while driving. Refused us a refund within the first 30 days when we asked, told us we couldnt do that. Then after owning the car for 3 months of which Parks has had it for 6 of those weeks, it has more issues. We finally Told them we've had enough & want our money back but they are offering to take it back for £2500 less than we bought it. We've been patronised by the staff, treated as if we are stupid. They try to make it out as though they are 'doing us a favor' as we were told by offering us that amount. After contacting Head Office with the promise of a manager calling back, They never do and are also not interested. DO NOT BUY FROM PARKS!!! THERE ARE PLENTY OF OTHER DEALERS TO PURCHASE A SAFE ROADWORTHY CAR FROM. DO NOT TRUST PARKS OF HAMILTON!!!