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Citroen C4 CACTUS Recalls

There are currently 11 safety recalls out on the Citroen C4 CACTUS. To find out whether your car is affected, you'll need to find your car's VIN number.

How to find your VIN

The VIN can often be found on the lower-left corner of the dashboard, in front of the steering wheel.

You can read the number by looking through the windshield. The VIN may also appear in a number of other locations:

  • Front of the engine block. This should be easy to spot by opening the bonnet, and looking at the front of the engine.
  • Front of the car frame, near the container that holds windshield washer fluid.
  • Rear wheel well. Try looking up, directly above the tyre.
  • Inside the driver-side doorjamb. Open the door, and look underneath where the side-view mirror would be located if the door was shut.
  • Driver-side doorpost. Open the door, and look near the spot where the door latches, not too far from the seatbelt return.
  • Underneath the spare tyre.
VIN Location Diagram

If you still can't locate the VIN, try consulting your vehicle manual. Or, call a dealership or the manufacturer and request guidance.

Step 2 - See if your car is affected
  • Announcement date:
    13/12/2022
    Recalls number:
    R/2023/046
    Car Build Date:
    03/03/2017 - 31/03/2017
    Concern:
    On The Affected Vehicles The Operation Of The Brake Vacuum Pump May Be Affected By Material Detaching From The Timing Belt Caused By The Ageing Of The Engine Oil.
    Defect:
    On the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil.
    Remedy:
    To rectify this issue a software update will be downloaded which will improve the vacuum diagnosis (in order to warn earlier about the risk of loss or reduction of braking assistance). The timing belt will be checked and if needed replaced with other components of the braking assistance system and the vacuum pump.
  • Announcement date:
    13/12/2022
    Recalls number:
    R/2023/036
    Car Build Date:
    03/04/2017 - 07/11/2019
    Concern:
    On The Affected Vehicles The Operation Of The Brake Vacuum Pump May Be Affected By Material Detaching From The Timing Belt Caused By The Ageing Of The Engine Oil.?
    Defect:
    On the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil.?
    Remedy:
    To rectify this issue a software update will be downloaded which will improve the vacuum diagnosis (in order to warn earlier about the risk of loss or reduction of braking assistance). The timing belt will be checked and if needed replaced with other components of the braking assistance system and the vacuum pump.
  • Announcement date:
    20/01/2021
    Recalls number:
    R/2020/327
    VIN start:
    VF7******FJ549572
    VIN end:
    VF7******HY514536
    Car Build Date:
    20/03/2013 - 01/04/2017
    Concern:
    The Brake Vacuum Pump May Be Affected By Material Detaching From The Timing Belt
    Defect:
    The brake vacuum pump may be affected by material detaching from the timing belt.
    Remedy:
    Update detection software inspect and if necessary replace vacuum pump and timing belt.
  • Announcement date:
    13/11/2019
    Recalls number:
    R/2019/384
    VIN start:
    VF7******KE537436
    VIN end:
    VF7******KE535037
    Car Build Date:
    22/07/2019 - 04/09/2019
    Concern:
    The Fitting Of The Rear Left Brake Pipe May Not Be Correct To Specification
    Defect:
    The fitting of the rear left brake pipe may not be correct to specification
    Remedy:
    Check the correct fitting of the left hand brake pipe adjust or replace the pipe as necessary
  • Announcement date:
    26/04/2019
    Recalls number:
    R/2019/137
    Car Build Date:
    05/01/2018 - 03/05/2018
    Concern:
    A Plastic Component Inside The Exhaust Line Could Damage The Diesel Particle Filter
    Defect:
    A plastic component inside the exhaust line could under certain circumstances damage the diesel particle filter.
    Remedy:
    Check and if necessary replace the particle filter.
  • Announcement date:
    05/10/2017
    Recalls number:
    R/2017/271
    VIN start:
    VF7******FE561182
    VIN end:
    VF7******HE527052
    Car Build Date:
    09/09/2015 - 16/05/2017
    Concern:
    Bonnet Striker May Be Insecure
    Defect:
    The striker wire on the bonnet lining may not have sufficient support to prove it with the security for its intended purpose. This can lead to incorrect locking of the bonnet over time and could result in an unintentional release of the bonnet.
    Remedy:
    On affected vehicles inspect and if required fit an additional strengthener to retain the striker cable on the inner panel of the bonnet. In some cases it may be necessary to replace the bonnet.
  • Announcement date:
    05/06/2017
    Recalls number:
    R/2017/176
    VIN start:
    VF7******GE539061
    VIN end:
    VF7******GE568755
    Car Build Date:
    20/01/2016 - 24/11/2016
    Concern:
    Bumper Trim Bonding May Not Be To Specification
    Defect:
    On the affected vehicles the bonding of the front bumper trim may not conform to specification. Over time the bonding may allow the trim to detach
    Remedy:
    Check the bonding of the front bumper lower trim and rectify or replace it if necessary
  • Announcement date:
    25/05/2017
    Recalls number:
    R/2017/168
    VIN start:
    VF7******HE507131
    VIN end:
    VF7******HE507511
    Car Build Date:
    01/09/2016 - 01/02/2017
    Concern:
    Fuel May Leak
    Defect:
    Due to a non conformity in production an engine fuel pie protective sleeve could cause wear due to contact with surrounding components.This may cause a fuel leak
    Remedy:
    On affected vehicles reposition the fuel pipe protective sleeve or replace the pipe if wear is noted.
  • Announcement date:
    24/04/2017
    Recalls number:
    R/2017/139
    VIN start:
    VF7******GE548777
    VIN end:
    VF7******GT529793
    Car Build Date:
    15/06/2016 - 11/10/2016
    Concern:
    Starter Motor May Not Operate Correctly
    Defect:
    A possible nonconformity of an internal component of the starter motor relay could affect the control of the starter motor. This could adversely affect the starting operation and damage the starter motor due to overheating and in extreme cases there is a risk of fire.
    Remedy:
    On affected vehicles check and where necessary replace the starter motor relay.
  • Announcement date:
    07/04/2017
    Recalls number:
    R/2017/126
    VIN start:
    VF7******GE537817
    VIN end:
    VF7******GJ729847
    Car Build Date:
    25/04/2016 - 29/08/2016
    Concern:
    Gearbox Actuator Ay Not Be To Spectification
    Defect:
    A component in the gearbox actuator may not be to the correct specification which may affect gear selection.
    Remedy:
    On affected vehicles replace the gearbox actuator
  • Announcement date:
    07/12/2016
    Recalls number:
    R/2016/277
    VIN start:
    VF7******EE503542
    VIN end:
    VF7******FE562309
    Car Build Date:
    26/05/2014 - 08/09/2015
    Concern:
    Bonnet May Open Unintentionally
    Defect:
    It has been identified that the striker wire on the bonnet lining may not have sufficient support to prove it with the security for its intended purpose. This can lead to incorrect locking of the bonnet over time and could result in an unintentional release of the bonnet. The driver will received early warning signs or symptoms by the incorrect locking of the bonnet.
    Remedy:
    Recall all affected vehicles to inspect and if required an additional strengthener to retain the striker cable on the inner panel of the bonnet. In some cases there maybe a requirement to replace the bonnet.
Step 3 - Contact your nearest dealer

Enter your postcode to see your nearest franchised dealer: